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Q: I WOULD LIKE TO RETURN A PRODUCT WHAT DO I DO?
After an order is placed if it is cancelled for any reason there is a 15% cancellation charge. Shipping charges are not refundable.
Product returns are charged a 15% restocking fee (this rule does not apply to vials). 35% restocking fee applies to equipment returns. These rules only apply 15 days from the date of purchase. No returns will be accepted after the 15 days rule. No exceptions apply.
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