Search for:
Advanced Search
Quiene Somos | Contact Us | Terms & Conditions | Privacy Policy | Shipping Policies | FAQ's | Secure Shopping | IN.FORM Metabolic Age Support System-30 dias
Terms & Conditions

 

 

 

 

 

 


FDA APPROVAL CERTIFICATES

 

TERMS OF USE

THERE IS A 6 MONTH WARRANTY FOR PARTS AND LABOR FOR PROFESSIONAL EQUIPMENT.  PERSONAL EQUIPMENT HAS 3 MONTHS WARRANTY FOR PARTS AND LABOR.  THIS DOES NOT INCLUDE LIGHT BULBS, GLASS ELECTROS, STEAMER JARS, KNOBS FOR THE STEAMER, AND THE GALVANIC WIRES. YOU MUST BE A PROFESSIONAL TO PURCHASE PROFESSIONAL EQUIPMENT AND YOU MUST EITHER HAVE A LICENSE, ARE A STUDENT OR A BUSINESS OWNER. THERE ARE NO LONGER ANY RETURNS ON THE PRODUCTS. STORE CREDITS ONLY. NO EXCEPTIONS. PLEASE, DO NOT ORDER FROM T.ESTHETICS IF YOU FEEL THAT YOU WILL NOT BE SATISFIED WITH THE PRODUCT.    

  

ALL OF OUR PRODUCTS HAVE BEEN INSPECTED INSIDE AND OUT BEFORE LEAVING OUR COMPANY. THEREFORE, WE DO NOT SHIP ANY BROKEN ITEMS OR ITEMS WITH MISSING PARTS. IF YOU NEED ANY ADDITIONAL PARTS, YOU CAN PURCHASE THEM FROM US. ALSO, WE ONLY OFFER PARTS FOR T.ESTHETICS EQUIPMENT. PLEASE DO NOT ACCEPT ANY PRODUCTS FROM THE SHIPPING COMPANY IF THE CARTON IS BROKEN. IN THIS CASE, WE WILL SEND YOU A NEW PRODUCT. ALSO, ALL INVOICES ARE LOCATED INSIDE THE EQUIPMENT BOX. 

TERMS OF SERVICE: TRUEESTHETICS.COM. (T.ESTHETICS) TERMS OF SERVICES

1. ACCEPTANCE OF TERMS
TRUEESTHETICS.COM PROVIDES ITS SERVICE TO YOU, SUBJECT TO THE FOLLOWING TERMS OF SERVICE ("TOS"), WHICH MAY BE UPDATED BY US FROM TIME TO TIME WITHOUT NOTICE TO YOU. IN ADDITION, WHEN USING PARTICULAR TRUEESTHETICS.COM SERVICES, YOU AND TRUEESTHETICS.COM SHALL BE SUBJECT TO ANY POSTED GUIDELINES OR RULES APPLICABLE TO SUCH SERVICES WHICH MAY BE POSTED FROM TIME TO TIME. ALL SUCH GUIDELINES OR RULES ARE HEREBY INCORPORATED BY REFERENCE INTO THE TOS.

2. DESCRIPTION OF SERVICE
TRUEESTHETICS.COM CURRENTLY PROVIDES USERS WITH ACCESS TO A VARIETY OF PRODUCTS AND SERVICES, UNLESS EXPLICITLY STATED OTHERWISE, ANY NEW FEATURES THAT AUGMENT OR ENHANCE THE CURRENT SERVICE SHALL BE SUBJECT TO THE TOS. YOU UNDERSTAND AND AGREE THAT THE SERVICE IS PROVIDED "AS-IS" AND THAT TRUEESTHETICS.COM ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY USER COMMUNICATIONS OR CONTRIBUTIONS.

3. YOUR REGISTRATION OBLIGATIONS
IN CONSIDERATION OF YOUR USE OF THE SERVICE, YOU AGREE TO: (A) PROVIDE TRUE, ACCURATE, CURRENT AND COMPLETE INFORMATION ABOUT YOURSELF AS PROMPTED BY THE SERVICE'S REGISTRATION FORM (SUCH INFORMATION BEING THE "REGISTRATION DATA") AND (B) MAINTAIN AND PROMPTLY UPDATE THE REGISTRATION DATA TO KEEP IT TRUE, ACCURATE, CURRENT AND COMPLETE. IF YOU PROVIDE ANY INFORMATION THAT IS UNTRUE, INACCURATE, NOT CURRENT OR INCOMPLETE, OR TRUEESTHETICS.COM HAS REASONABLE GROUNDS TO SUSPECT THAT SUCH INFORMATION IS UNTRUE, INACCURATE, NOT CURRENT OR INCOMPLETE, TRUEESTHETICS.COM HAS THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND REFUSE ANY AND ALL CURRENT OR FUTURE USE OF THE SERVICE (OR ANY PORTION THEREOF).

 

4. MEMBER ACCOUNT
TRUEESTHETICS.COM MAY USE YOUR PERSONAL INFORMATION TO CONTACT YOU TO CLARIFY A QUESTION OR ASSIST YOU WITH A PROBLEM. IF YOUR PERSONAL INFORMATION IS ACCESSED, IT WILL BE BY TRUEESTHETICS.COM STAFF ONLY. TRUEESTHETICS.COM WILL NOT GIVE YOUR PERSONAL INFORMATION TO OTHER USERS. WE DO NOT SELL OUR CUSTOMER NAMES, ADDRESSES, OR OTHER INFORMATION TO THIRD PARTIES FOR ANY PURPOSE.

5. MEMBER CONDUCT
YOU UNDERSTAND THAT ALL INFORMATION, DATA, TEXT, PHOTOGRAPHS, GRAPHICS, OTHER MATERIALS ("CONTENT"), ARE THE SOLE PROPERTY OF TRUEESTHETICS.COM AND IS NOT TO BE COPIED WITHOUT THE AUTHORIZATION OF TRUEESTHETICS.COM. WE CAN NOT GUARANTEE ACCURACY, INTEGRITY OR QUALITY OF SUCH CONTENT. ALL USERS THEREFORE AGREE THAT ALL ACCESS AND USE OF TRUEESTHETICS.COM IS THE USER'S OWN RISK. UNDER NO CIRCUMSTANCES WILL TRUEESTHETICS.COM BE LIABLE IN ANY WAY FOR ANY CONTENT, INCLUDING, BUT NOT LIMITED TO, FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT. 

 

YOU ACKNOWLEDGE THAT WEB CONTENT DOES NOT PRESCREEN CONTENT AND ITS DESIGNEES SHALL HAVE THE RIGHT (BUT NOT THE OBLIGATION) IN THEIR SOLE DISCRETION TO REFUSE OR MOVE ANY CONTENT THAT IS AVAILABLE VIA THE SERVICE. WITHOUT LIMITING THE FOREGOING, WEBCT AND ITS DESIGNEES SHALL HAVE THE RIGHT TO REMOVE ANY CONTENT THAT VIOLATES THE TOS OR IS OTHERWISE OBJECTIONABLE. WEBCT MAKES EVERY EFFORT TO KEEP ALL DATA AT THIS SITE ACCURATE AND UP TO DATE, BUT MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE DATA. YOU AGREE THAT YOU MUST EVALUATE, AND BEAR ALL RISKS ASSOCIATED WITH, THE USE OF ANY CONTENT, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF SUCH CONTENT. IN THIS REGARD, YOU ACKNOWLEDGE THAT YOU MAY NOT RELY ON ANY CONTENT CREATED BY WEBCT OR SUBMITTED TO WEBCT, INCLUDING WITHOUT LIMITATION INFORMATION IN WEBCT.COM FORUMS, AND IN ALL OTHER PARTS OF THE SERVICE. 

 
YOU ACKNOWLEDGE AND AGREE THAT TRUEESTHETICS.COM MAY PRESERVE CONTENT AND MAY ALSO DISCLOSE CONTENT IF REQUIRED TO DO SO BY LAW OR IN THE GOOD FAITH BELIEF THAT SUCH PRESERVATION OR DISCLOSURE IS REASONABLY NECESSARY TO: (A) COMPLY WITH LEGAL PROCESS; (B) ENFORCE THE TOS; (C) RESPOND TO CLAIMS THAT ANY CONTENT VIOLATES THE RIGHTS OF THIRD-PARTIES; OR (D) PROTECT THE RIGHTS, PROPERTY, OR PERSONAL SAFETY OF TRUEESTHETICS.COM, ITS USERS AND THE PUBLIC.

6. INDEMNITY
YOU AGREE TO INDEMNIFY AND HOLD TRUEESTHETICS.COM, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, CO-BRANDERS OR OTHER PARTNERS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING CONFLICTS RELATED TO ANY OF OUR CONTENT OR SERVICES, YOUR USE OF THE OUR SERVICE, YOUR CONNECTION TO THE SERVICE, YOUR VIOLATION OF THE TOS, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER.

7. MODIFICATIONS TO SERVICE
TRUEESTHETICS.COM RESERVES THE RIGHT AT ANY TIME AND FROM TIME TO TIME TO MODIFY OR DISCONTINUE, TEMPORARILY OR PERMANENTLY, THE SERVICE (OR ANY PART THEREOF) WITH OR WITHOUT NOTICE. YOU AGREE THAT TRUEESTHETICS.COM SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY MODIFICATION, SUSPENSION OR DISCONTINUANCE OF THE SERVICE.

8. TERMINATION
YOU AGREE THAT TRUEESTHETICS.COM, IN ITS SOLE DISCRETION, MAY TERMINATE YOUR ACCOUNT (OR ANY PART THEREOF), AND REMOVE AND DISCARD ANY CONTENT WITHIN THE SERVICE, FOR ANY REASON, INCLUDING, WITHOUT LIMITATION, FOR LACK OF USE OR IF TRUEESTHETICS.COM BELIEVES THAT YOU HAVE VIOLATED OR ACTED INCONSISTENTLY WITH THE LETTER OR SPIRIT OF THE TOS. TRUEESTHETICS.COM MAY ALSO IN ITS SOLE DISCRETION AND AT ANY TIME DISCONTINUE PROVIDING THE SERVICE, OR ANY PART THEREOF, WITH OR WITHOUT NOTICE. FURTHER, YOU AGREE THAT TRUEESTHETICS.COM SHALL NOT BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY TERMINATION OF YOUR ACCOUNT OR SERVICE.

9. LINKS 
 

TRUEESTHETICS.COM MAY PROVIDE, OR THIRD PARTIES MAY PROVIDE, LINKS TO OTHER WORLD WIDE WEB SITES OR RESOURCES. BECAUSE TRUEESTHETICS.COM HAS NO CONTROL OVER SUCH SITES AND RESOURCES, YOU ACKNOWLEDGE AND AGREE THAT TRUEESTHETICS.COM IS NOT RESPONSIBLE FOR THE AVAILABILITY OF SUCH EXTERNAL SITES OR RESOURCES, AND DOES NOT ENDORSE AND IS NOT RESPONSIBLE OR LIABLE FOR ANY CONTENT, ADVERTISING, PRODUCTS, OR OTHER MATERIALS ON OR AVAILABLE FROM SUCH SITES OR RESOURCES. YOU FURTHER ACKNOWLEDGE AND AGREE THAT TRUEESTHETICS.COM SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH SITE OR RESOURCE.  

 

10.  RETURN/EXCHANGE POLICY 

RETURN FOR EXCHANGE OR REFUND WILL BE ALLOWED ONLY WITHIN 5 CALENDAR DAYS FROM THE DATE OF RECEIPT. ALL AUTHORIZED RETURN MERCHANDISE MUST BE UNUSED AND IN ITS ORIGINAL SALEABLE PACKAGING. THERE WILL BE NO RETURN OR EXCHANGE ON MERCHANDISE THAT SHOWS SIGNS OF HAVING BEEN INSTALLED, MODIFIED, MOUNTED, SCRATCHED, OR DEFACED. TRUE ESTHETICS MUST RECEIVE ALL RETURNS WITHIN 10 CALENDAR DAYS OF THE INVOICE DATE IN ORDER TO RECEIVE A FULL CREDIT REFUND. ALL RETURNS MUST BE AUTHORIZED BY MANAGEMENT BEFORE ANY RETURNS CAN BE MADE. TRUE ESTHETICS WILL NOT ACCEPT ANY RETURNS WITHOUT AUTHORIZATION.  THE RETURN MUST BE RECEIVED BY TRUE ESTHETICS WITHIN 10 CALENDAR DAYS AFTER AUTHORIZATION HAS BEEN ISSUED. RETURN AUTHORIZATION DOES NOT IMPLY A REPLACEMENT OR REFUND, BUT ONLY THAT TRUE ESTHETICS WILL INSPECT THE MERCHANDISE BASED ON THE CUSTOMER'S CLAIM. RETURNS MUST BE SENT FREIGHT PREPAID AND INSURED BY THE CUSTOMER. A REFUND, EXCHANGE, OR RETURN WILL NOT BE CONSIDERED UNTIL ALL RELEVANT ITEMS, HARDWARE, AND ACCESSORIES HAVE BEEN RETURNED TO TRUE ESTHETICS. ORIGINAL SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE. ALL CUSTOM ENTRY FEES AND DUTIES ASSOCIATED WITH ANY RETURN OR EXCHANGES WILL BE CHARGED TO THE CUSTOMER. A PHOTOCOPY OF THE CUSTOMER INVOICE SHOWING THE INVOICE NUMBER MUST ACCOMPANY THE RETURN, ALONG WITH A WRITTEN EXPLANATION AND A CONTACT TELEPHONE NUMBER WHERE THE CUSTOMER MAY BE REACHED. IT IS THE RESPONSIBILITY OF THE CUSTOMER/INSTALLER TO VERIFY THE CORRECTNESS OF SIZE AND APPLICATION OF ALL PARTS BEFORE INSTALLATION. 

11. DISCLAIMER OF WARRANTIES YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
A. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE COMPANY IS NOT LIABLE NOR RESPONSIBLE FOR OPERANT'S PROFESSIONAL EXPERIENCE AND OR EXPERTISE.  THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TRUEESTHETICS.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

B.TRUEESTHETICS.COM MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

C. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

D.  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TRUEESTHETICS.COM OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF SERVICE.   

 

E. MANUFACTURERS CONTINUALLY CHANGE PRODUCT SPECIFICATIONS. WHILE WE TRY OUR BEST TO KEEP PRODUCT DESCRIPTIONS UP TO DATE, THEY DO NOT NECESSARILY REFLECT THE LATEST INFORMATION AVAILABLE FROM THE MANUFACTURER. WE ARE NOT RESPONSIBLE FOR INCORRECT OR OUTDATED PRODUCT DESCRIPTIONS AND/OR IMAGES.

TRUE ESTHETICS.COM IS NOT RESPONSIBLE FOR PRICING ERRORS, AND MAY NOT BE ABLE TO HONOR ORDERS FOR ITEMS WHERE THE PRICING IS INCORRECT.  INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR PAYING ANY IMPORTATION FEES REQUIRED BY THE COUNTRY OF RESIDENCE THAT MAY ARISE FROM THE RECEIPT OF THEIR ORDER. 

NO STATEMENTS OR INFORMATION ON THIS SITE HAVE BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. NO PRODUCTS ARE INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE.  

  

F. CANCELLATIONS/RETURNS-RESTOCKING FEES:  

WE DO NOT ISSUE REFUNDS ONLY CREDIT REFUNDS FOR FUTURE ORDERS.   THE APPLICABLE RESTOCKING FEE IS APPLIED TO EVERY RETURNED ORDER.   SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE.  

 

ALL PRODUCT RETURNS ARE CHARGED A 25% RESTOCKING FEE.  THESE RULES ONLY APPLY 5 DAYS FROM THE DATE OF PRODUCT RECEIPT.   NO RETURNS WILL BE ACCEPTED AFTER THE 5 DAYS RULE. NO EXCEPTIONS. SALES ARE FINAL ON PERSONAL EQUIPMENT.  WE ONLY ACCEPT EXCHANGES FOR FACTORY DEFECTS AND MALFUNCTIONS, ACCORDING TO GUARANTEE GUIDELINES AND LIMITATIONS OF PERSONAL EQUIPMENT. 

 

ORGANIC ELEMENTS, GELS, AND LOTIONS ARE NOT SUBJECT TO EXCHANGE OR REFUNDS.  ORDERS ON THESE ITEMS ARE FINAL.  NO EXCEPTIONS APPLY!  

  

DEFECTIVE EQUIPMENT 

BUYERS HAVE 5 DAYS AFTER THE DATE OF ORDER RECEIPT TO REPORT ANY PROBLEMS. BUYERS MUST CALL OUR CUSTOMER SERVICE OFFICES IMMEDIATELY TO REPORT ANY EQUIPMENT DEFICIENCIES AND RECEIVE INSTRUCTIONS TO INITIATE THE REPLACEMENT PROCESS.  A DEFECTIVE UNIT IS ONLY REPLACED ONCE IT IS RECEIVED BY THE COMPANY IN ITS ORIGINAL PACKAGE ALONG WITH ALL ITS ACCESSORIES.  A DEFECTIVE UNIT QUALIFIES FOR A REPLACEMENT WHEN ITS MALFUNCTION IS DUE TO FACTORY DEFICIENCIES AND AS LONG AS THE EQUIPMENT IS STILL COVERED BY ITS WARRANTY.  HOWEVER, IF A DEFECTIVE UNIT IS NO LONGER COVERED BY A WARRANTY AND IF THE DEFICIENCY IS ALSO DUE TO MAL OPERATION OR NEGLECT THE CUSTOMER IS RESPONSIBLE FOR ASSUMING THE TECHNICAL REPAIRS OF THE EQUIPMENT.  THERE ARE NO REFUNDS ON EQUIPMENTS ONLY REPLACEMENTS.  

  

11. LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TRUEESTHETICS.COM SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WEBCT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE.

12. EXCLUSIONS AND LIMITATIONS
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTION 11 MAY NOT APPLY TO YOU.

WE ARE NOT RESONSIBLE FOR ANY SHIPPING CHARGES FOR ANY DAMAGED EQUIPMENT THAT NEEDS TO BE SENT BACK FOR REPAIR.  

 

 13. CONTACT INFORMATION 
E-MAIL:
SALES@TRUEESTHETICS.COM

 

TELEPHONES: (787) 765-6459 AND 1-888-597-1464 

 

 PLEASE EMAIL US FOR ANY ISSUES ASSOCIATED WITH YOUR ORDER. HAVING YOUR REQUEST IN WRITING ALLOWS US TO HANDLE YOUR REQUEST IN A TIMELY MANNER AND HELPS PREVENT MISTAKES AND MISUNDERSTANDINGS.  BY REGISTRING ON THIS SITE, THE USER ACCEPTS AND AGREES TO THE TERMS AND CONDITIONS EXPRESSED.

Shopping Basket
Your basket is empty.
0Items in cart:
$0.00Total:
Welcome Guest
Popular Products
Sale Items
Mailing List
Subscribe to our mailing list below:
Email: